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📧 Contact Information
Phone
Mon-Fri, 9AM-5PM ESTLive Chat
Business hoursAddress
123 Crypto Street
San Francisco, CA 94102
USA
⏱️ Response Times
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❓ Frequently Asked Questions
How quickly will I get a response?
We aim to respond within 24 hours for normal inquiries. Urgent matters get priority response within 1-2 hours during business hours.
What if my wallet is compromised?
Contact us immediately at security@cryptowallet.com. We can freeze transactions and help secure your account right away.
Do you have a community forum?
Yes! Join our community at community.cryptowallet.com where you can chat with other users and get help.
Can I schedule a call with support?
Absolutely! Email us with your preferred time and we'll schedule a call to discuss your needs.
How do I report a bug or security issue?
Report bugs at bugs@cryptowallet.com and security issues at security@cryptowallet.com. We take all reports seriously.
Do you offer API access?
Yes! For developers, visit developers.cryptowallet.com to access our API documentation and sandbox environment.